I have an addictive personality. I can pick up a new habit faster than a homeless man can pick up a fiver, and I usually have three or four things in my life at any given time that need to be stopped...or at least more moderated.
That, however, is the subject of a whole different blog post (or maybe a series of blog posts).
This post is dedicated to quitting something much more harmful and potentially destructive than anything in my life: my stupid motherfucking job. And I just gotta say, it feels so good to be free. Its like I found something like chocolate, Jesus, and Meth all rolled into one, except way better.
My previous post is probably a good indicator of my feelings about my job, except it doesn't include the ridiculousness of corporate "thinking", office politics, or the frustration of watching your workload increase ten fold due to cutbacks and layoffs without raises or benefits (another series right there).
So anyway, I gave two weeks notice, and my last day in coming up shortly. I have two paychecks coming before my source of income dries up, rent is coming due, and I still have to partially feed this body. My car is elderly and could become costly at any moment. My Better Half (Biff from now on) is also having difficulties extracting employment benefits from our woefully unprepared-from-the-economic-downfall government, so the moolah is currently not flowing through our house, yet I feel so...happy.
Happy that I am no longer putting 110% of my effort into a company that treats me like I have no value. Happy that my boss will no longer claim my work-soul and take advantage of me like no other employee because I'm the only one who lets her. Happy because this is the first giant leap into the new direction that Biff & I are headed in.
Guess one can only bitch about their circumstances for so long before becoming powerfully motivated to change it.
Saturday, March 27, 2010
Monday, March 1, 2010
Dear Customer
I work in Customer Service for a large travel company, and I have for too damn long a long time. I am good at my job, and am told so by a lot of really awesome customers. But sadly, many of our customers are borderline retarded. Because of my interactions with these second rate customers, I have come to realize that most people are so stupid they don't even deserve to live. If I could, I would find each and every one of these fucktards and burn down their houses just for making me have to talk to them.
Some things I wish I could tell some of these people:
1. If you are immigrating to this country and you are still on the boat and don't speak one word of English, you should not be purchasing non refundable tickets on the internet. Even if your Uncle Abdashi has the only computer in the entire country of Kazakhstan and you, by some miracle, own a Mastercard, you WILL fuck it up. Save yourself the aggravation.
2. If you cannot grasp that when the clock goes from 23:59 and goes to 00:00, it is a new day, then do not buy non refundable tickets booked for date and time. You don't know date or time, so how can you expect to actually be able to buy what you need? If I had a dollar for every customer who thinks that 00:30 is tonight (as opposed to early tomorrow morning) and booked a ticket for the wrong day and then whined and cried about it when they missed their bus by 24 hours and lost their ticket, I could buy a private island in the Caribbean.
3. If you call me and want information on a trip that one of our competitors handles, I cannot give you their info or rates. I cannot provide you with the number (My boss will freak out if I do) and I cannot "just transfer" you over - it is another company. Do you call Walmart to pester them about what Zeller's has on sale? I bet you do, actually. Because you are fucked up like that.
4. Read about what you are buying before you book a non refundable ticket and fuck it up. You are wasting everyone's time when you don't read a word of Terms & Conditions. Also, it is not my fault that you do not understand words like "Origin" or "Destination". Don't call me a bitch because you didn't notice the bold red print that states to read your order over carefully, as these tickets are NOT REFUNDABLE. The number of people just punching their credit card numbers in without knowing what they are buying is fucking stunning.
5. Some people will demanding the moon. A customer will show up 5 minutes late and we suddenly owe someone 10 free trips for "pain and suffering". Guess what? Show up on time, asshole. We owe you nothing. If you knew how much we laugh at pussy's like that you would never again call us to tell us how "important" you are and how much we "owe" you.
Some things I wish I could tell some of these people:
1. If you are immigrating to this country and you are still on the boat and don't speak one word of English, you should not be purchasing non refundable tickets on the internet. Even if your Uncle Abdashi has the only computer in the entire country of Kazakhstan and you, by some miracle, own a Mastercard, you WILL fuck it up. Save yourself the aggravation.
2. If you cannot grasp that when the clock goes from 23:59 and goes to 00:00, it is a new day, then do not buy non refundable tickets booked for date and time. You don't know date or time, so how can you expect to actually be able to buy what you need? If I had a dollar for every customer who thinks that 00:30 is tonight (as opposed to early tomorrow morning) and booked a ticket for the wrong day and then whined and cried about it when they missed their bus by 24 hours and lost their ticket, I could buy a private island in the Caribbean.
3. If you call me and want information on a trip that one of our competitors handles, I cannot give you their info or rates. I cannot provide you with the number (My boss will freak out if I do) and I cannot "just transfer" you over - it is another company. Do you call Walmart to pester them about what Zeller's has on sale? I bet you do, actually. Because you are fucked up like that.
4. Read about what you are buying before you book a non refundable ticket and fuck it up. You are wasting everyone's time when you don't read a word of Terms & Conditions. Also, it is not my fault that you do not understand words like "Origin" or "Destination". Don't call me a bitch because you didn't notice the bold red print that states to read your order over carefully, as these tickets are NOT REFUNDABLE. The number of people just punching their credit card numbers in without knowing what they are buying is fucking stunning.
5. Some people will demanding the moon. A customer will show up 5 minutes late and we suddenly owe someone 10 free trips for "pain and suffering". Guess what? Show up on time, asshole. We owe you nothing. If you knew how much we laugh at pussy's like that you would never again call us to tell us how "important" you are and how much we "owe" you.
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